Bajie FAQ — All your questions
Answer Here

No. Bajie's policy allows each person to open only one account. Attempting to create multiple accounts may result in all accounts being suspended and balances forfeited. Stick to one account and enjoy all the benefits.

To complete KYC verification on Bajie, upload a clear photo of your National ID (NID), passport, or driving license. Verification is typically completed within 24 hours. Once KYC is done, your withdrawal limit increases and your account is fully secured.

Click the "Forgot Password?" link on the login page. A reset code will be sent to your registered mobile number or email. Use that code to set a new password. The whole process takes just 5 minutes. Make sure your new password is at least 8 characters long.

Withdrawals on Bajie are typically processed within 1–24 hours. For bKash and Nagad, funds usually arrive within 30 minutes. Bank transfers may take 1–3 business days. Completing KYC verification speeds up the process further.

The minimum withdrawal on Bajie is BDT 500. The maximum limit depends on your account level and KYC status. Standard accounts can withdraw up to BDT 50,000 per day, while VIP members enjoy higher limits.

Yes. You can withdraw your unused balance at any time. However, bonus funds are subject to wagering requirements. Regular deposit funds with no bonus attached can be withdrawn without any restrictions.

A wagering requirement is a condition where you must place a certain amount in bets using your bonus funds before you can withdraw. For example, if the wagering requirement is 20x and your bonus is BDT 1,000, you must wager a total of BDT 20,000 before withdrawing. Terms vary for each offer.

Free Spins are automatically credited to your account once awarded. Go to the designated slots game and you will see the "Use Free Spins" option. Free Spins typically expire after 7 days, so make sure to use them before they run out.

Absolutely! Cricket betting is one of the most popular sections on Bajie. You can place live and pre-match bets on Bangladesh national team matches, IPL, BPL, T20 World Cup, and all major tournaments. Live scores and odds are all available right on Bajie.

No. Bajie is entirely web-based. You can play directly from any modern browser (Chrome, Firefox, Safari) with no software or app download required. All you need is an internet connection and any device.

Go to Account Settings and look for the 2FA option under the "Security" section. Both mobile OTP and Google Authenticator are supported. With 2FA enabled, no one else can access your account — even if they know your password.

If your account is suspended, contact our support team via live chat first. In most cases, providing a few additional verification details is all it takes to get your account reactivated. Our team will guide you through the entire process.

Yes. Bajie's support team provides full assistance in Bengali. Whether via Live Chat or email, you can communicate in Bengali at every step. Our entire platform and support system were built with Bangladeshi players in mind.